Contact our car rental experts

Did you know you can also do a lot yourself? Changing the payment method, cancelling your booking, downloading the voucher, communicating flight times and more. All easily arranged in your personal My Booking/My Sunny environment!

Do you want to report damage? We tell you all about what to do in case of damage to your hire car here. Besides all necessary information, you will also find the online claim form for reimbursement of costs incurred in case of damage.

Of course, you can also stop by our frequently asked questions to see if your question is there. Often the answer is easier than you think! Is your question not listed or would you like personal advice? Then get in touch with us.

Do you already have a reservation with us and can't find the answer to your question? Or would you like to make a change to an existing reservation? Just send us an e-mail and we will reply within 72 hours! Tip: include your reservation number in the subject field so we can respond quickly.

Do you have a question about your booking? Or would you like to make a new booking and can't quite find your way online? Then our rental car experts will be happy to help you over the phone! We are available on weekdays from 9.00 AM to 20.00 PM and on weekends from 9.00 AM to 17.30 PM. Outside these hours, our emergency number is available for problems on site. You'll find the number on your voucher.

If anything is unclear or you have other concerns after your trip, such as a question about a credit card charge, a complaint or general feedback, please contact us. Our customer care team will be happy to talk to you, in that way we keep improving our service.